Question 1

Which countries' live TV is included today?

Accepted Answer

The Desi TV Package streams live channels from India, Bangladesh, Nepal and Pakistan. A dedicated Arabic TV Package is coming soon.

Question 2

What devices does Nema TV work on?

Accepted Answer

Roku, Fire TV, Android TV, Android phones and tablets, iOS iPhone and iPad, and any modern web browser. Sign in once, watch anywhere.

Question 3

Can I record or rewind live TV?

Accepted Answer

Yes. Selected channels support a 3-day DVR — pause, rewind or catch up on anything that aired in the last 72 hours.

Question 4

Is there a contract or cancellation fee?

Accepted Answer

Never. Every plan can be paused or cancelled from your account in under a minute. You keep access until the end of your billing period.

Question 5

How is billing handled?

Accepted Answer

Choose 1, 3, 6 or 12 months. Longer plans lower your effective monthly cost. Once you submit the signup form we'll email you a secure checkout link.

Question 6

Do you offer a free trial?

Accepted Answer

We regularly run promotional offers. Drop your details in the signup form and we'll share any active trial or discount code with you.

Question 7

Can I share my account?

Accepted Answer

Your subscription is for household use. Simultaneous streams may be limited on the same account, depending on your plan.

Question 8

How is streaming quality?

Accepted Answer

We stream in HD wherever the source feed supports it, with adaptive bitrate that adjusts to your connection.

Question 9

How do I cancel?

Accepted Answer

Sign in, go to Account, and hit Cancel. Access continues until the end of the paid period.

Question 10

What if a channel isn't working?

Accepted Answer

Contact support@nematv.com with the channel name, region and the time you noticed the issue — we usually restore feeds within minutes.